We are only able to use your personal information for certain legal reasons set out in data protection law. We will use your personal information for the following legal reasons:
Contract Reason: this is in order to perform our obligations to you under a contract we have entered into with you;
Legitimate Interests Reason: this is where the use of your personal information is necessary for our (or a third party’s) legitimate interests, so long as that legitimate interest does not override your fundamental rights, freedoms or interests.
Legal Obligation Reason: this is where we have to use your personal information in order to perform a legal obligation by which we are bound; and
Consent Reason: this is where you have given us your consent to use your personal information for a specific reason or reasons.
So that we are able to provide you with goods and services, we will need your personal information. If you do not provide us with the required personal information, we may be prevented from supplying the goods and services.
It is important that you keep your personal information up to date. If any of your personal information changes, please contact us as soon as possible to let us know. If you do not do this then we may be prevented from supplying the goods and services to you, for example, if you move address and do not tell us, then your goods may be delivered to the wrong address.
Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right under data protection law to withdraw your consent at any time. If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this policy. If we receive a request from you withdrawing your consent to a specific purpose, we will stop processing your personal information for that purpose, unless we have another legal reason for processing your personal information, in which case, we will confirm that reason to you.
We may use your personal information for the following purposes:
Processing Your Order - To take payment from you, advise you of any updates in relation to your order and to fulfil a contract.
Providing Customer Service - To assist and support users and/or customers when requested to do so and to settle disputes.
Enrolling You As A Customer - To contact you regarding similar goods and services to those you have already purchased and that may be of genuine interest to you. This includes updates about our products, promotions and general business information.
Complying With Legal Requirements - To fulfil our legal obligations, for example, to send information to HMRC for tax purposes.
Improving Goods And Services - To improve our products for future customers and to grow our business.
Maintaining & Improving Our Website - To ensure the smooth running and correct operation of our website. This includes using data analysis so we can understand our users and/or customer’s needs, desires and requirements when using the website.
We will only use your personal information for the original purpose for which we collected it.